Tonight we are spotlighting a Company
that is growing by leaps and bounds, and just recently
announced record revenues, all while still being largely
undiscovered by the investing public. SupportSave
Solutions Inc. (OTCBB:SSVE) provides both onshore and
off-shore business process outsourcing (BPO) services to
clients in the travel & hospitality, technology,
financial services, retail and telecommunications
industries. The company’s outsourcing center in the
Philippines meets the needs of small and mid-sized
businesses, offering a more affordable solution with
services priced at a 65% to 75% discount compared to
most Indian and other Filipino BPOs.

The company offers the services of full-time dedicated
representatives at $897 per head per month, or $5.18 per
hour which includes telephone costs, hardware, software
and taxes. Service rates are moderately higher for
medical workers, legal professionals, engineers and
other specialty professionals. SupportSave Solutions
utilizes a “Flat-Rate-Per-Month” service model to make
outsourcing affordable for small businesses, but
eliminates default risk by requiring its clients to
pre-pay for monthly service. SSVE facilities operate
24/7, providing the flexibility to support a wide
variety of client businesses.

The Company provides services on a pre-paid basis,
meaning payment is due immediately on the start date of
the hired worker. In cases where services are terminated
during the month, SSVE refunds a pro-rated amount to the
client. Payment up-front reduces the Company’s business
risk, creates a predictable cash flow stream and allows
SSVE to earn interest on client payments.

SSVE’s workers are supervised by American managers, who
work on-site at the Company’s facilities in the
Philippines. The combination of American managers and
Philippine workers ensures service quality comparable to
Western country standards at a much more affordable
price.

SSVE Provides a client control panel that gives full
visibility on the productity of the agent status, mouse
clicks and keystrokes, control of agents desktop, and
full phone and call queue stats.

With strong underlying growth in the BPO market,
competitive positioning as a low-cost leader and a full
range of services, SupportSave Solutions is well
positioned for revenue and earnings growth. With strong
underlying growth in the BPO market, competitive
positioning as a low-cost leader and a full range of
services, SupportSave Solutions is well positioned for
revenue and earnings growth.

It seems as though the Company has thought of everything
when it comes to "Westernizing" offshore workers, and
the Company’s clients seem to believe that as well. The
Company just announced last week more impressive
quarterly financials, in fact the Company has been
booming since 2007 with revenues increasing from about
$100,000 a quarter in August 2007 to over $950,000 in
revenues in this latest quarter. The company posted
record earnings of $328,834 on revenues of $954,375 as
compared to earnings of $13,381 on revenues of $393,648
for the same period last year. Revenue amounts are net
after consideration for returns and allowances which
decreased to $3,091 from $18,206 for the same period
last year. This record revenue growth amounted to a 142%
increase in revenue, compared to the three months ended
November 30, 2008.

The CEO of SupportSave had the following comments to
make about the latest quarterly numbers. "These results
represent a major inflection point in the evolution of
our company," says Christopher Johns, President and CEO
of SupportSave. "When you consider that not only has our
revenue grown to over two times what it was last year,
it has also increased by 60% since just last quarter, it
becomes clear just how fast our company is expanding.

"As you can see our margins are increasing, which is
meaningful because of what it says about the business:
what’s happening is that we have extended our reach to
such a sizeable client base that we are starting to reap
the benefits of repeat business without any extra
marketing effort. It also suggests that we are getting
better capacity utilization."

"Our customers are happy with the service we are
providing, which means they are increasing the number of
representatives on their service team and extending
their contracts. In simple terms, we are helping our
clients grow their businesses by giving them more value
for their money, which in turn is allowing us to grow as
well. This has been the vision of the company from day
one, and it is exciting to see it take hold, and more
importantly, impact our bottom line.

"We also were notified by three of our largest clients
that they will be ramping another 70 agents during the
month of January, so there is a lot of growth in the
pipeline, our propects couldn’t be brighter," added
Johns.

Not only are the above points impressive enough, but the
Company also boasts a strong balance sheet with over
$1.1Million in cash on hand and zero debt. The Company
has a history of share repurchase programs, in fact they
purchased over 300,000 shares last year alone. Another
factor that differentiates SupportSave from other
micro-cap Companies is that they keep share dilution to
a minimum. Since inception over 2.5 years ago, the
Company has only added 1.9 Million shares into the
market from their starting point of 11.3Million shares
outstanding to the current figure of 13.2 Million shares
outstanding. Lastly, even though the Company has had and
continues to have strong margins and is profitable, the
founders have decided to keep their salaries very low by
industry standards.

SupportSave believes that the current economic slowdown
actually presents growth opportunities since small and
medium-sized businesses will be looking for ways to
reduce costs through business process outsourcing. Their
quarterly numbers certainly are indicating that the
Company is correct in that assumption.

BPO providers compete mainly on cost and quality of
services. Companies compete for a finite labor pool
consisting of skilled workers possessing strong customer
interaction and IT skills who are also fluent in
English. SupportSave has reached a size that allows it
to compete more effectively and economically with other
companies in the industry, allowing it to attract
talent, and to meet customer demands.

The offshore BPO market is forecast to grow from $6.4
billion in 2005 to $42.9 billion in 2009. According to
Gartner Research, the customer contact services,
finance, accounting and human resources segments will
experience the most growth. The current global economic
slowdown may provide an impetus to offshore BPO market
growth as companies search for ways to increase
efficiency. At present, the Philippines market ranks
third in outsourcing revenues behind India and China.
However, many analysts think the Philippines market is
poised for several years of hyper-growth, and point to
the migration of Indian call centers to the Philippines
as evidence of this market’ strong competitive
positioning.

SSVE has established BPO operations at Cebu, located
outside the central areas of the Philippines. This
location is a competitive advantage since most
competitors have established call centers in Manila;
because of the high volume of call centers in the area,
the metro market is nearing a saturation point in terms
of labor supply. The Philippines is emerging as a
globally preferred destination for voice-based or front
office, offshore services. The BPO market in the
Philippines has been growing 40%-60% annually, fueled by
the country’s large numbers of English-speaking,
IT-trained workers available at low costs. This market
has grown from less than $150 million in 2001 to more
than $5 billion in 2007 and is projected to reach
between $13 billion and $16 billion by 2010. In
addition, the country’s BPO workforce is expected to
increase from the current 200,000 workers to 500,000
workers by 2010. Analysts expect the Philippines to
capture a 10% share of the global BPO market by 2010, up
from 5% presently. The Philippines ranks fourth globally
in terms of available knowledge workers, and has the
third largest English-speaking population. Literacy
rates at around 93% are similar to many developed
countries. The Philippines also has a well-developed
telecommunication network and utility infrastructure,
essential for BPO market growth.

The Philippines BPO market has been growing 40%-60%
annually in recent years. Revenues generated from
Philippine BPO services rose to approximately $5 billion
in 2007 from less than $150 million six years earlier.
According to the Business Process Outsourcing
Association of the Philippines (BPAP), the country’s BPO
market is expected to comprise 10% of the global BPO
market by 2010, up from 5% market share currently.
Philippine BPO industry revenues are projected to nearly
triple, reaching between $13 billion and $16 billion by
2010. The number of BPO staffers in the Philippines is
forecast to rise from 200,000 today to 500,000 by 2010.
According to BPAP, the market’s robust growth is
attributable to competitive pricing. Philippine BPO
vendors can provide 30%-40% estimated savings for their
foreign clients.

The Philippine BPO market ranks third in revenues behind
India and China. With literacy rates at about 93%, the
Philippines has an educated labor pool competitive with
that of many developed countries. With 29 million
skilled workers, the Philippines ranks fourth in the
world in terms of the number of available knowledge
workers. The Philippines also has the world’s third
largest English-speaking population, making
communication barriers with American customers virtually
non-existent.

Looking at the stock from a technical standpoint, its
clear to see that the stock price is following the
overall explosive growth the Company is experiencing
fundamentally. In the last few months, the stock has
risen from about $0.40 cents to today’s close of $0.93,
representing a 130%+ increase. While that is a nice
return for existing investors, given the recent record
revenues and a very positive outlook for future revenue
growth, the Company may continue to be seen by many as
an undervalued gem. The Company experienced a Santa
Clause rally towards the end of December as it shot up
from the 50 cent range to over one dollar per share.
Since then, the stock has remained around that level and
building a new trading base.

While most technical indicators point to a solid bull
run for the stock since the middle of December, one big
important point to make is due to the relative small
liquidity, technical indicators are a bit less reliable
than with very liquid stocks. Most indicators are
pointing to the continuation of the bull run, and this
consolidation period is healthy for the stock. With the
major announcement made after the bell today, it could
be seen as the catalyst for another upward movement in
the stock price. While volume for this stock is quite
low, it is refreshing to see that even a little bit of
extra volume drives this stock significantly higher.
With the Company’s explosive growth, it will only be a
matter of time before investors find out about this
hidden gem and at that time, all bets are off on where
the stock price could head.

While the stock is doing quite well, we always encourage
our investors to protect themselves against any
potential downward price changes with a stop-loss.
Looking at the chart, we see plenty of support in the
mid-60 cent range, and would encourage investors to put
stop losses somewhere in that range. As always, these
are only our interpretations of SSVE’s chart, we strive
to give you all the information we can and always
encourage our investors to do their own due diligence
and consult with a financial advisor before making any
trading decisions.

SupportSave Solutions, Inc. (OTCBB:SSVE) has been on a
tear for the last three years, growing by leaps and
bounds and their financials are an indication of that.
With the BPO business booming, SSVE has carved out a
niche for themselves and with leadership from
management, the Company sees no slowdown in business on
the horizon. As a result of the Company’s exciting
fundamental prospects, booming industry and positive
news announcement made tonight, AllPennyStocks.com has
decided to list SSVE as our latest U.S. Company
Spotlight.

As always, more information on the Company can
be found on AllPennyStocks.com, or by

clicking here.